fb55's Privacy Policy
This policy sets out in full transparency how your personal information is collected, stored, and protected on the fb55 platform.
Purpose & Scope of This Policy
About This Policy
fb55 ("we", "us", or "the platform") is deeply committed to the privacy and data protection of its users ("you" or "user"). This privacy policy applies to the fb55.beer website and all associated services.
This policy explains what personal information we collect, why we collect it, how it is used and stored, and what rights you have regarding control of your information. By using fb55, you agree to the terms of this policy.
Who This Policy Applies To
This privacy policy applies to the following individuals:
- All registered members on the fb55 platform
- Anyone visiting the website, even without registering
- Individuals who receive fb55's services and promotional communications
- Anyone who has contacted fb55 in any way
What Types of Information We Collect
Personally Identifiable Information
For account registration and management, we collect:
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for identity verification)
- Current address
- Username and password (stored in encrypted form)
Financial & Transaction Information
For secure financial transactions, we collect:
- bKash, Nagad, Rocket account numbers (at the time of transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and timestamps
Usage & Activity Information
For platform improvement, we collect:
- Gaming history and preferences
- Login times and session data
- Browsing activity on the site
- Device type and browser information
Technical Information
To ensure security and service quality, we collect:
- IP address and geographic location (at the country level)
- Information collected through cookies and similar tracking technologies
- Referral source and method of entry to the site
- Operating system and software version
How Collected Information Is Used
Primary Purposes of Use
- Account Management: To create, verify, and securely manage your account.
- Service Delivery: To provide gaming services, bonuses, and promotional offers.
- Financial Transaction Processing: To complete secure deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To resolve your issues via live chat and email.
- Identity Verification: To prevent fraud and unauthorized access.
- Service Improvement: To improve user experience and platform performance.
- Legal Compliance: To comply with applicable laws and regulations.
- Responsible Gaming: To identify unusual gaming behavior and provide assistance.
Communication Use
With your consent, fb55 may send you promotional offers, bonus information, platform updates, and important security notices. You can request to stop receiving these communications at any time by contacting us or through your account settings.
Information Sharing with Third Parties
What We Do Not Do
fb55 will never:
- Sell your personal information to advertisers or marketers
- Share information with unnecessary third parties without your consent
- Send your financial information anywhere other than to authorized payment processing companies
Limited Disclosure Situations
fb55 may share information with third parties only in the following situations:
- Service Provider Partners: Trusted companies providing technical support, payment processing, and security services — who operate under strict confidentiality agreements.
- Legal Obligations: In response to a valid order from a court or competent authority.
- Fraud Prevention: To assist relevant authorities in investigating cybercrime or financial fraud.
- Your Protection: In emergency situations to protect your life or safety, or that of another person.
- Business Transfer: In the event of an acquisition or merger of fb55's business operations, the terms of this policy will still apply.
Cookies & Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small data files stored on your device. fb55 uses this technology to improve your browsing experience and ensure the site functions properly.
Essential Cookies
These cookies are essential for the site's basic operations — such as maintaining login sessions, security verification, and saving preferences. Without them, the site will not function properly.
Analytical Cookies
These cookies are used to understand site usage patterns. They help us improve the quality of our content and services. These cookies do not personally identify you.
Preference Cookies
Used to remember your language preference, display settings, and other personalized preferences, so you do not have to adjust settings every time you visit the site.
Cookie Controls
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some site features from working properly.
How Your Information Is Protected
Technical Security Measures
- SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
- Password Hashing: Your password is never stored directly — it is hashed using advanced cryptographic methods.
- Firewall & Intrusion Prevention: Multi-layered security measures are maintained at the server level.
- Regular Security Reviews: Routine system audits are conducted to identify potential vulnerabilities.
- Limited Access: Only authorized personnel are permitted to access your information.
Steps in the Event of a Security Breach
In the event of a data breach, fb55 will notify affected users as quickly as possible and take immediate steps to limit damage. If you notice any unusual activity on your account, contact us immediately at [email protected].
Your Rights as a User
Right to Access
You can request at any time to find out what information we hold about you and to receive a copy of it.
Right to Correction
If any of your stored information is incorrect, you can request that we correct it.
Right to Deletion
In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
Right to Restrict Processing
In special cases you may request that the use of your information be restricted, for example during a dispute about the accuracy of the data.
Right to Object
You have the right to object to direct marketing or to certain types of processing.
Right to Data Portability
You have the right to receive your information in a structured, common format and, where applicable, to transfer it to another service.
How Long Information Is Retained
General Retention Policy
fb55 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory requirements. Even after an account is closed, some information may need to be kept for a specified period due to legal obligations.
Retention Periods by Category
- Account Information: For the duration the account is active and, after closure, as required by legal obligations.
- Financial Transaction Records: For the period required under financial regulations.
- Communication Records: For the period necessary to improve customer support quality and resolve disputes.
- Technical Logs: Limited duration for security review purposes.
- Marketing Consent Records: Sufficient duration as evidence of consent withdrawal.
Protection of Minors
Age Requirement
fb55 is an adults-only platform. Only those aged 21 or above may use this site. We do not knowingly collect or process information from anyone under the age of 21.
If we are informed that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account. Please contact [email protected] to make us aware of any accounts belonging to minors.
Changes to This Policy
Notice of Changes
fb55 may update this privacy policy from time to time. For any significant changes, we will post a notice on the site and will attempt to inform registered users via email.
Continuing to use fb55 after a policy change indicates that you have agreed to the revised policy. We therefore recommend reviewing this page regularly. The date of the most recent update will always be shown at the top of this page.
Privacy Contact
Get in Touch with the Support Team
If you have any questions about this privacy policy, any requests regarding your information, or any concerns, please contact the fb55 support team. Our team is able to assist in both Bengali and English.
Related Policies
Our other important policies and information: